Principal IT Developer

IT Developers are responsible for the development, programming, and coding of Information Technology solutions. They will engage in all phases of the software development lifecycle which include: gathering and analyzing user/business system requirements, responding to outages and creating application system models. IT Developers are responsible for documenting detailed system specifications and will participate in evaluating, conducting performance testing, and all planned and unplanned maintenance for both internally developed applications and purchased products. Participate in design meetings and consult with clients to refine, test and debug programs to meet business needs and interact and sometimes direct third party partners in the achievement of business and technology initiatives. IT Developers are responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application.

• Conversational AI
• Experience building conversational AI bots on Kore.ai (preferable) or equivalent product.
• Experience building bot for web/native channel required. Experience building bot for IVR channel preferred.
• Very good understanding of NLU/NLP elements/engines including training/tuning of conversational AI bots.
• Very good understanding of Kore.ai (preferable) or equivalent Conversational AI product/platform
• System/technical design
• Strong experience with system/technical designs, scalability, performance, load balancing, caching, queuing, logging, alerting, monitoring
• Good knowledge of user/application/service Authentication and Authorization concepts/mechanisms
• Basic networking, websockets concepts
• Development
• Code development in ReactJS/Node.js
• Design/development of REST APIs
• Strong experience with relational and No SQL databases and relational SQLs
• Design/develop reporting dashboards in data visualization tools like Tableau, PowerBI
• DevOps
• Knowledge/experience of DevOps activities including pipeline deployments
• Docker, Git and Jenkins
• Openshift
• Experience leading a development team involving heavy integrations with multiple other dependency teams. Strong communication, planning, organization, execution, production support and issue/incident management skills.

• Bachelor’s Degree in Computer Science or Mathematics or relevant work experience
Will accept any suitable combination of education, training, or experience as per the requirements cited herein. 40hrs/week.
• Relevant Development certifications
• W2 Candidates Only
• 8+ years of IT development/programming/coding professional work experience

To apply, please MAIL resume to referenced address, ensuring to indicate the position reference code (REF#PID 10012) for which you are applying. Mail to: Mican Technologies, Inc., Attn: Kim Beljour, HR Manager, 2500 Wrangle Hill Road, Suite 224, Bear, DE 19701.